Error:Installing product D:\exchangeserver.msi failed. Fatal error during installation. Error code is 1603.
Error 1603 is a known Microsoft/environmental issue. This error message is displayed by the Microsoft Windows Installer Engine and is a general error code that indicates a problem occurred during the installation.
The following is a non-exhaustive list of known causes for this error.
- Short file name creation is disabled on the affected machine.
- An Install Script custom action is prototyped incorrectly.
- A file is locked and cannot be overwritten.
- The Microsoft Windows Installer Service is not installed correctly.
- The Windows Temp folders are full.
- The setup was corrupted after installation and therefore fails with this error during un-installation.
- An older version of Install Shield Developer is being used.
- A general error occurred during the installation.
- Print and File sharing is not installed or enabled when installing MSDE 2000.
For more information please visit - http://support.microsoft.com/kb/834484/en-us
- Resolution
To resolve this issue, complete the following steps.
- Ensure short file name creation is enabled on the affected machine. To do this, complete the following steps.
- Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
- Ensure the value “NtfsDisable8dot3NameCreation” is equal to 0. This indicates that short file name creation is enabled. A value of 1 indicates that this functionality is disabled. You should change the value to 0.
- After modifying this value, reboot the affected machine.
- Ensure that the Windows Installer Service is properly installed and configured. Best practice is that users install the file InstmsiA.exe on Windows 95/98/Me or InstmsiW.exe on Win NT systems. These files are shipped with your InstallShield product and are located in the following location:
- <Product Path>\Redist\Language Independent\i386
- Empty all temporary folders. The specific temporary folders for a machine can be determined by accessing the DOS prompt and typing set. Note the values listed for TEMP and TMP, and delete all files in those locations.
- Make sure no other applications, including utilities such as virus scanners, are running in the background. Close all running applications and utilities, and launch the installation again.
- If this error occurs during un-installation, use the Microsoft Windows Installer CleanUp utility to uninstall the installation.
- Once the installation has been successfully uninstalled, you can then debug the project to determine what caused the original error.
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